Content delivers results: Compared to traditional marketing, content marketing produces three times as many leads. That’s an immense difference, but it appeals to 70 percent of consumers who prefer learning about businesses through articles, not ads. For companies with limited time, our content marketing and website copywriter services help your business launch and maintain its content strategy.
Problem: I need to create brand preference. Engaging content marketing creates preference through thought leadership by making you a trusted source of information and education. You can also create preference through relationships, which are strengthened whenever your content entertains or helps your buyers. People are more likely to buy from companies with whom they have relationships.
When tax season rolls around and people are Googling answers to their tax preparation questions, they stumble upon your blog posts, and realize you offer tax preparation services. Some of them keep doing their own tax preparation, but perhaps keep you in mind for next year; others throw their hands up in the air, decide to rid themselves of tax preparation headaches for good, and hire you -- because you're clearly way more qualified to do this than they are.
Add value. That’s the secret. It’s not really a secret at all. We've already talked about it throughout this piece. Although when you look at some of the marketing companies engage in you wonder if they’re purposely avoiding the obvious. We skip advertising when it provides little to no value. If you want to learn about advertising that doesn’t get skipped, find a skateboarder and ask him if you can watch him look through a skateboard magazine. You’ll see that he spends as much time looking at the ads as he does looking at the articles and photos. Or check out The Berrics website. Much of the content is advertisements, but skaters don’t skip these videos, they watch them just like they watch the other videos, because they’re getting the value they want--good skating. As a skater I’d like to say skateboard companies pioneered content marketing decades ago, but I know they were only doing what came naturally, and selling more product was secondary to the fun of creating videos and magazines. If you want to hire someone onto your marketing team who understands content marketing intuitively, hiring a skateboarder might not be a bad step.
Part of transitioning to a media publishing mindset requires a change in structure and process to create content at the speed of culture. The old model you see on shows like Mad Men is too slow and cumbersome. By the time an idea becomes an ad, it is out of date. Marketers are increasingly co-locating insights, creative, production, legal approval, and placement to increase interaction and speed in producing and distributing content. Marketing content production is transforming from an advertising agency model to a newsroom model.
"Ideation" is a marketing industry buzzword that describes the creative process of finding a subject, title and angle to write about; and ideation begins with analytics. Most ideation is done in a team setting, but freelance writers are usually on their own. Which is why it's helpful to know how professional marketing teams generate ideas. Before doing that, successful content writers need to:
Acknowledge payment of an overdue balance Acknowledge the Return of an Item For Exchange, Refund or Credit Announce a business anniversary Announce a change in policy or fee amount Announce a change of business address Announce a new business location Announce a new business, store, or branch office Announce a new product or service Announce a price decrease Announce a price increase Answer a request for information on a product or service Apologize for an invoice or billing error Ask for an investment Change an order Complain about a delay in an order Confirm an order you have made Confirm receipt of an order from a customer Confirm the receipt of a package or other item(s) Confirm the sending of a package or other item(s) Decline orders but offer an alternate or substitute item Delegate follow-up on a complaint from a customer Follow up with a reminder Grant approval for credit Introduce a new employee Notify a customer that a shipment has been delayed or that merchandise ordered is not available Notify a shipper that an order is incomplete, incorrect or damaged; also, return unwanted or incorrect merchandise Offer a sales position to someone who has not applied for employment Offer the use of a charge account Prepare a prospective customer to receive a sales telephone call Request a discount or a complimentary product or service Request a refund or reimbursement Request a rush order Request additional money or information before you can fill an order Request an increased credit line Request estimates or bids Request information on a product or service Request samples or information about products or services Thank a business for good service, low prices, or professional courtesies Thank a customer for a payment Thank a customer for purchasing a product or service Transmit a payment Transmit a shipment of merchandise that a customer has purchased Transmit an advertising copy to a magazine or other media Transmit informational or sales literature Use a referral in a sales letter Write to former stockholders or investors
The headline of the sales letter needs to get the reader’s attention. Its job is to make them want to know more (and actually read the rest). The secret? Be sure the headline makes a specific promise that relates to your prospects’ needs or interests. If, for instance, you offer domestic cleaning services, don’t use a headline such as “Want Cleaning Services?” in your letter. Instead use something such as, “Your Whole House Sparkling Clean—We Do It for You so You Don’t Have To!”
Now, you’ll have a much easier time crafting copy that their target audience will resonate with. If you do your research right, you’ll end up having a much easier and faster time writing copy that works for them. Plus, with all that research, you’ll write copy that could potentially solve your prospect’s problems, and you’ll create copy they’ll be genuinely impressed with.
As a beginner, you want to study the work of other copywriters. Study the master copywriters’ work. You’ll start picking up patterns by studying master copywriters’ work. You’ll notice headlines that work, and note their style and flow. It’s not that you’re copying their work, you’re only learning styles of writing that work and formatting that works.
To have the best chance of being read, your letter should be open and airy-looking with short paragraphs--including some that are one sentence or even one word long. (A one-word paragraph? Here's how: Write something like "I have one word for suppliers who say they can't offer you a one-year guarantee." Follow that with a one-word paragraph such as "Baloney!" or any similar word you want to use. It is a real attention-getter.